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How overwork Handles Your Personal Information

This Privacy Policy tells you exactly what data overwork collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data safe.

Account data collected at registrationPayment data: JazzCash, Easypaisa, RaastEncrypted storage and secure transmissionYour right to access or delete dataPakistan-region policy scope

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

overwork Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, mobile number and the details you provide during identity verification. When you fund your account through JazzCash, Easypaisa or Raast, our payment processor logs the transaction reference and wallet identifier — we do not store

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your full mobile wallet PIN or banking credentials. We also collect device data: browser type, operating system and session timestamps. This lets us detect unusual login activity and protect your account from unauthorised access. Cookies track your session state so you stay logged in as you
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move between the lobby and your account wallet. We do not sell your personal data to third parties for marketing. Data is retained for as long as your account remains active and for a further period required by applicable law. If you close your account, you
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may request deletion of non-mandatory records by contacting our support team. All data in transit is protected by SSL encryption; stored data sits on access-controlled servers. Our policy applies to accounts registered in regions where access is permitted under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, request a correction or ask us to delete records that are no longer required, our support team handles those requests directly. Reach out through any of the channels below and include your registered mobile number so we can verify your identity before acting on the request.

Email Support Send your data request or privacy question to our support email. Include your registered mobile number for faster identity verification before we action anything.

Live Chat Open the chat window in your account dashboard. Our team can confirm what data categories your profile holds and walk you through a deletion or correction request.

Account Settings Some data preferences — marketing opt-outs and cookie consent — are managed directly inside your account settings page without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account security and data integrity are maintained through a set of specific technical and operational controls. Here is how each area works in practice, from how cookies behave to how long your records are kept.

Cookie Handling

Session cookies keep you logged in during your visit. Analytics cookies are anonymised. You can manage non-essential cookie consent from your account settings at any time.

Account Security

Login events are logged with device fingerprints and timestamps. Suspicious access triggers an OTP challenge to your registered mobile number before entry is allowed.

Data Retention

Active account data is retained while your account is open. After closure, records required by applicable law are held for the mandatory period, then securely deleted.

Payment Data Scope

JazzCash, Easypaisa and Raast transactions are processed via our payment gateway. We hold transaction references only — never full wallet credentials or bank login details.

Common Questions About Your Data and This Policy

These are the questions we receive most often about how overwork handles personal data, what rights you have and how to act on them. Each answer reflects how we actually operate — not a generic policy template.

We collect your name, email, mobile number and identity verification details at registration. Device and session data is also logged to protect your account from unauthorised access.

No. We store only the transaction reference and wallet identifier returned by the payment gateway. Your mobile wallet PIN and full account credentials are never held on our servers.

Contact our support team via live chat or email with your registered mobile number. We verify your identity first, then provide a summary of the data categories linked to your account.

Yes. Once your account is closed, you can request deletion of non-mandatory records. Data required by applicable law will be held for the legally required period before secure deletion.

We use session cookies for login state and anonymised analytics cookies. Non-essential cookies can be switched off from within your account settings without affecting core account functions.

This policy applies where access to overwork is permitted under local law. Eligibility depends on your region's rules, and we only process data for accounts in supported, eligible areas.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJazzCash CashTime InfoAbout Us

How overwork Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data and This Policy

01 What personal data does overwork collect when I register?

02 Does overwork store my JazzCash or Easypaisa credentials?

03 How can I request a copy of the data overwork holds on me?

04 Can I ask overwork to delete my personal data?

05 What cookies does overwork use and can I turn them off?

06 Does this privacy policy apply to my region in Pakistan?

Privacy Policy

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